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SAP Fieldglass

SAP Fieldglass

Overview

What is SAP Fieldglass?

A Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.

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Recent Reviews

Great Candidates portal

8 out of 10
January 19, 2024
It is use as an client portal in our office. From where we extract the candidate details and enter them into JOB DIVA'S profile so …
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Fieldglass does not perform

2 out of 10
June 05, 2023
The implementation of the solution and dependencies with S4 have created significant challenges with the solution. we have seen data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Product Details

What is SAP Fieldglass?

SAP Fieldglass solutions, offered in 190 countries and 21 languages, offers open cloud-based applications used to simplify and streamline the procurement and management of an external workforce. The user can:


  • Connect in real time to a global network of qualified service providers and contingent workers to find the right talent more quickly
  • Track and manage key metrics to accurately manage performance and enhance outcomes and productivity over time
  • Improve process efficiency, total workforce results, and spend management savings through integration with ERP, HR, and procurement solutions
  • Reduce risk through security features that support global-regulations compliance, permissions and access tracking, and asset protection through proper on- and offboarding
  • Increase productivity and strengthen competitive advantage by creating and maintaining a dynamic, responsive workforce

SAP Fieldglass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

A Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.

Reviewers rate Configurability highest, with a score of 8.7.

The most common users of SAP Fieldglass are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(110)

Attribute Ratings

Reviews

(1-5 of 5)
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Score 5 out of 10
Vetted Review
Verified User
Incentivized
Contingent labour
  • Time sheet approvals for contractors
  • Inventory of externals reporting to managers
  • User experience is dated
  • Records/Fields can be confusing
  • Limited on-boarding capabilities
Perfect for time sheet approvals, also via mobile/email
User interface is not so good
  • Improved visibility for contractor pool
User interface looks dated, screens/fields are not intuitive
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Fieldglass for contractors. In my personal experience i think the standard reporting for timebooking can be improved. Also, for job opportunities - the user experience to communicate to multiple vendors can be improved. it's a great platform overall.
  • time booking approval
  • revising existing contract
  • job opportunities
  • timebooking report-free date range
  • interaction with vendors for new opportunity
managing contractors and scheduling interviews for new openings
  • easy cloud based solution
  • better management of all contractors
great user interface while using the mobile app
November 15, 2022

Better VMS tool.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Fieldglass is used as cloud-based Vendor Management System to manage our external contingent workforce management . The current temporary employees management system has several deficiencies and it is end of its life. Current system does not provide detailed reporting . Client has procured FieldGlass as the new current temporary employees vendor management system . The project is the end to end implementation of the new system and its interfaces with SAP. Due to the age of our current solution, along with advancements in technology, the client would like a solution that’ll support the ability for both onsite and mobile users the ability to use and manage contingent workforce vendor management system. The client’s primary objective for requesting a contingent workforce vendor management system is to support the following high-level business requirements, including all activities currently performed by the legacy Human Resources Temporary Employee Services System. Provide temporary personnel service request/assignment tracking. With the system available to the vendor and using departments.Reduce redundancy and increase reliability of dataAccount for all financial and rate activity and executed defined business rules. Provide means to systematically pay contracted agencies for servicesProvide capacity to self-invoice and pay contracted vendorsProvide means to systematically bill prospective departments for services rendered. This includes an added surcharge to the invoice being charged to the using deparment.Provide defined period ending and adhoc reportsIntegrate with SAP, in accordance to specificationsAutomatic requisition distribution based on vendor classificationSupport the interview process with scheduling and candidate trackingTimesheet entry, approval and routing capabilitiesInvoice reconciliation against many workers, assignments, and ratesProvide audit control capabilitiesProvide controls to ensure budget adequacy, eliminate duplication and overlap of records (i.e. two temps with the same SSN; a temp being paid out of 2 locations for the same time frame), match use of funds to fiscal years and vendor contracts.Robust security and roles set-up with capacity to change levels of view, modify or create.Provides a support and security plan that will ensure knowledgeable technical support during business hours, 7:00a to 6:00p CST, including but not limited to Incident, Problem and Change Management. Provide sustainable low-cost advantage by leveraging new technologies and industry’s best practices. Compliance with the client's Information Security standards.
  • Better visibility and management of Contingent Workforce.
  • Improve process consistency and efficiency.
  • Mobile Accessibility/Approvals.
  • Robust Reporting.
  • Realtime Integration.
  • Timesheet screen improvement.
  • More/better audit control capabilities
  • Pros : Enterprise-wide visibility to contingent worker headcount. Automated process improves cycle times, reduces manual processes. It's best for customers who already have SAP Ecosystem. Provides a seamless integration to the Clients backend SAP system. Provides advance notification of solution upgrades, patches, and revisions, especially as it relates to cloud hosted solutions. An environment secured against security violations and threats.
  • Cons : Need a good technical and integration with right skillset. The challenge of having a good clean source of Master data. Invoice processing integration and mapping with ERP/SAP needs more improvement. Needs more improvement on cloud based help from user training point of vie.
  • Better Workforce compliance.
  • Ease of Invoicing/payment.
  • Since it's cloud based the initial cost of implementation is affordable.
Since it's cloud based the cost of maintenance is affordable. It's 100% Software as a Service (SaaS) infrastructure offering , Solution is owned, delivered, and remotely managed by SAP Fieldglass.
Web based Front-end is very intuitive and user firendly. Consumer-oriented UI (leads to higher adoption rates for non-technical or infrequent users). For e.g even a trainee and fresher can access the web based app on desktop and also from Mobile device. Some of the reports also has many Analytic capabilities with many graphical pie chart type report outputs.
Being an existing SAP Customer, it easily integrates with SAP Master and transactional data.
40
Temporary Services Resource Request Process• Temporary Services Assignment Management Process• Temporary Services Payment Voucher Processing• Temporary Services Invoice Split/Sort Process• Temporary Services Internal Adminstrative Add-on surcharge• Temporary Services Robust Reporting and Comprehensive database• Interface with SAP• Robust Reporting
3
SAP, HR, Finance, Technical / ABAP.
Callie Alloway, MPA, CIR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Fieldglass to manage all of our contingent workforces. The business problems that Fieldglass addresses are eliminating the use of manual invoices and bulk hiring for our factories and warehouse and allowing real-time data tracking for our supply chain.
  • Spend management; I love that Fieldglass provides not only my team but the hiring managers with the current total spend for a worker upfront.
  • Keeping track of all of our contractors in one place.
  • It is user friendly, it is easy for all of my stakeholders to navigate.
  • Server issues, any time there is a server overload, our instance of Fieldglass completely shuts down, sometimes for hours, sometimes for days.
  • The mobile app isn't very functional for hiring managers.
  • There is a lot of difficulty integrating Fieldglass with other non SAP products.
I like the basic functionality of Fieldglass, but I know there's more. I want to be able to use Fieldglass to its full ability, but we are having a hard time getting someone technical (not sales) to sit down with us and do a complete rundown of what we have and what is available, and what we should be using to optimize our Fieldglass experience.
  • Greater workforce visibility for our Supply Chain unit allows them to see our full-time vs. contingent worker head counts.
  • Increased efficiency with contractor onboarding; it is all done through the tool, whether it's for 1 day or 1 year.
We have Fieldglass integrated with other software (Workforce for timekeeping, HCM for our buyer/user downloads). However, any time there is a scheduled release or a "hotfix," there something breaks within one of our integrations, and then it takes weeks to fix and get things back on track. It doesn't make for a great user experience from the hiring manager's side.
We always tell our stakeholders that they cannot break Fieldglass; it is super user-friendly.
October 27, 2021

Fieldglass advocacy

Score 10 out of 10
Vetted Review
Verified User
Fieldglass is used globally across the enterprise for Contingent and SoW. It enables total visibility and management of all non-employee spending; both Time & Material and Fixed Price. Implementing Fieldglass has improved the business experience by making the process to engage, manage and pay for non-employees simpler, easier, and more automated. The rich data now collected on the different types and locations of non-employees (spend, numbers, types, location, etc.) allows for better commercial and strategic resource decisions which have resulted in significant benefits.
  • Fieldglass is very good at simplifying, automating, and managing the engagement of all types of non-employee - Contingent and SoW.
  • Fieldglass enables visibility of all data relating to all non-employees; spend, types, locations, rates, etc. which allows for better forecasting, profiling, and ultimately reduction in spending and numbers.
  • Fieldglass works well with and integrates smoothly with other applications like Oracle, Workday, Ariba, etc.
  • Fieldglass could sharpen and update the User Interface; including broadening the functionality of their different apps.
  • Fieldglass could enhance their analytical capability, making it easier to visualise and analyse all worker types in one place.
  • Fieldglass would benefit from developing more AI into the SoW creation wizard to help improve the quality of SoW content.
Fieldglass is well suited to most situations where non-employees are used, in particular, contingent workers ("temps" & Contractors) and anywhere work is completed via Statement of Work (SoW) for Services and where Managed Service Workers (MSW), Consultants, Resource Augmentation Workers are used. It's possibly less suitable for the engagement of "zero-hours workers", "freelancers", ancillary workers (total outsourced services). Because Fieldglass is highly flexible and relatively simple to deploy, it lends itself well to organisations of any size (small, medium & large) and in any location globally.
  • Fieldglass was global and enterprise wide
  • It covered both Contingent and SoW
  • It enabled visibility of all non-employees; their cost, numbers, types, etc
  • It facilitated simpler processes and payments to suppliers
  • It provides rich data
  • Fieldglass has returned significant RoI in terms of reduced rates, reduced number of suppliers and reduced numbers of workers.
  • Fieldglass has simplified and automated the non-employee processes for managers creating more capacity for them to focus on more added value work.
  • Fieldglass has helped reduce the risk and exposure to non-compliant suppliers and spend.
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